Refund / Returns Policy

RunPxl Refund Policy
Thanks for shopping at RunPxl.com.

Digital Products Policy
Due to the digital nature of our products (instant downloads, templates, and software assets), all sales are final. Once a digital asset has been purchased and downloaded, it cannot be returned, exchanged, or refunded.

By completing your purchase on our storefront, you acknowledge and agree to this policy.

Exceptional Circumstances
We want to ensure you have an incredible experience with our tools. We will honor refund requests or product replacements under the following strict conditions:

• Non-Delivery: Due to email or technical issues, you do not receive the download link within 24 hours (and our support team cannot manually deliver it to you).
• Major Defects: The digital file is corrupted or missing a core component advertised on the product page, and our team is unable to provide a working update within 3 business days of being notified.

Questions & Assistance
If you have any questions about using your template, or if you experience a technical glitch, please contact us immediately at support@runpxl.com. We are fully committed to helping you get your system running smoothly.